Customer Stories

Xtag Medical is the UK’s number one choice when it comes to infant security in NHS maternity hospitals, safeguarding over 300,000 new-borns in over 65 NHS Trusts annually.

Xtag Medical Training
"The system is very easy to use and is welcomed by parents and families. The trainers are very helpful and kind. It's also great to know that there is a 24/7 helpline which anyone can access."

Director of Midwifery

NHS Dumfries & Galloway, Scotland

Liverpool Women's Hospital Entrance
"Xtag have given us a comprehensive and robust service that ensures the best client experience. The dedication and passion shown by Xtag Medical has been exemplary. Special mention should be made of their problem-solving ability when moulding the most effective solution to a tricky hospital design."

Safeguarding Manager

Liverpool Women's NHS Foundation Trust

Xtag Medical Installation
"Xtag Medical have been fantastic from the minute we chose them at tender, to installation and training staff. They attended meetings and communicated very well with clinical, security, estates and IT teams"

Director of Security

Sheffield Teaching Hospitals NHS Foundation Trust

Xtag Medical Customer Photo
"This is a really exciting time for us. The changes to our maternity and neonatal service will help us to deliver the best possible care and develop services which are truly fit for the future and better serve the population of Cwm Taf."

Director of Midwifery

Prince Charles Merthyr Tydfil, Wales

FAQ's

We’re here to help.

Our expert team make the process of implementing a new technology system as simple as possible for you and your colleagues. Get in touch if you have any questions or read our FAQs.
What do I need for a project quote?
To receive a quote, you will need to send your hospital floor plans to our sales department. You can request floor plans from your hospital Estates and Facilities department. Our technicians will detail all the ward areas to be covered, equipment requirements and installation costs.
How much will the system cost?
The cost of the system depends on various factors, including the size of the hospital, building infrastructure and integration requirements. We provide a detailed cost quotation after receiving the hospital's floor plans.
How will the system be installed?
Xtag Medical engineers will install the system quietly and without needing access to private medical rooms. Installations take between 4-12 weeks. On request, we can work with a trusted third-party contractor to conduct the installation.
What support services do you provide?
Xtag Medical are renowned for exceptional customer care. Our UK-based technicians provide comprehensive training and resources, and provide 24/7 telephone support all year round. Learn more about our Support Services.
How are the systems maintained?
Xtag Medical provide comprehensive maintenance packages with annual inspections, daily remote monitoring, software upgrades and emergency call outs.

Get Started, today.

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