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University Hospitals Birmingham NHS Foundation Trust

University Hospitals Birmingham NHS Foundation Trust

Customer Stories
University Hospitals Birmingham NHS Foundation Trust

Client

University Hospitals Birmingham NHS Foundation Trust

Location

Birmingham, England

Maintenance Package

Gold

Births Per Annum

10,000+
In 2009, University Hospitals Birmingham NHS Foundation Trust, overseeing three major maternity hospitals in Birmingham, England - Heartlands Hospital, Good Hope Hospital, and Solihull Hospital selected Xtag Medical to enhance security measures for their maternity hospitals.

Client Background

University Hospitals Birmingham NHS Foundation Trust is a leading healthcare provider, managing several prominent hospitals in Birmingham. The Trust is committed to delivering exceptional care and ensuring the safety and security of its patients. The maternity units at Heartlands Hospital, Good Hope Hospital, and Solihull Hospital collectively handle over 10,000 births each year, necessitating a comprehensive security solution.

Challenges

The Trust faced several challenges in securing their maternity hospitals:

  • Ensuring the security system could handle the high volume of births.
  • Integrating the system with each hospital’s unique infrastructure and layout.
  • Minimising disruption to daily operations during installation and use.
  • Providing consistent and reliable maintenance and support for the system.

The system has proven easy to use and very quick to administer. The tags are easy to attach and the system has been welcomed by parents and their families. The remote access helpline has proven to be an asset and any concerns have been dealt with in timely manner, even at weekends and throughout the night.

Matron and Supervisor of Midwives
University Hospitals Birmingham NHS Foundation Trust

The Solution

Xtag Medical provided a bespoke baby tagging security solution tailored to the specific needs of University Hospitals Birmingham NHS Foundation Trust. The solution included:

  • Real-time location tracking and continuous monitoring of infant security within the hospital.
  • Equipping the hospital with Central Monitoring Stations for management and clinical staff to monitor new-borns and be alerted to security risks.
  • Ensuring the seamless integration with the building infrastructure, layout and existing security technology in the hospitals.
  • Installing the system quickly and efficiently without requiring access to private medical rooms or clinical areas.
  • Providing comprehensive support, including regular system maintenance checks, software updates, and 24/7 technical support to ensure the system’s continuous optimal performance.

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