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Liverpool Women's NHS Foundation Trust

Liverpool Women's NHS Foundation Trust

Customer Stories
Liverpool Women's NHS Foundation Trust

Client

Liverpool Women's NHS Foundation Trust

Location

Liverpool, England

Maintenance Package

Platinum

Births Per Annum

9,000+
Liverpool Women's Hospital, one of the largest single-site maternity hospitals in Europe, required an advanced security solution to protect new-borns and ensure a safe environment for patients, families, and staff. With over 9,000 births annually, the Trust needed a reliable and effective system tailored to its unique hospital design and infrastructure. In 2014, Xtag Medical was chosen to design and implement a bespoke baby tagging security system to meet these requirements.

Client Background

Liverpool Women's NHS Foundation Trust is a renowned maternity hospital, providing comprehensive healthcare services for women and babies. The Trust is dedicated to delivering high-quality care, with a focus on safety and security for its patients. The hospital's scale and complexity demanded an innovative approach to address potential security challenges.

Challenges

The primary challenge for Liverpool Women's NHS Foundation Trust was to enhance security measures for their growing number of patients while integrating a system that seamlessly combines with the hospital's design and technology infrastructure. Specific challenges included:

  • Ensuring the system could accommodate the high volume of births.
  • Integrating the tagging system with the hospital's layout and design.
  • Maintaining ease of use for hospital staff and minimising disruption to daily operations.
  • Providing real-time monitoring and alerts to prevent unauthorised movement of infants.

Xtag have given us a comprehensive and robust service that ensures the best client experience. The dedication and passion shown by Xtag Medical has been exemplary. Special mention should be made of their problem-solving ability when moulding the most effective solution to a tricky hospital design.

Safeguarding Service Manager
Liverpool Women's NHS Foundation Trust

The Solution

Xtag Medical provided a bespoke baby tagging security solution tailored to the specific needs of Liverpool Women's NHS Foundation Trust. The solution included:

  • Real-time location tracking and continuous monitoring of infant security within the hospital.
  • Equipping the hospital with Central Monitoring Stations for management and clinical staff to monitor new-borns and be alerted to security risks.
  • Ensuring the seamless integration with the building infrastructure, layout and existing security technology in the hospitals.
  • Installing the system quickly and efficiently without requiring access to private medical rooms or clinical areas.
  • Providing comprehensive support, including regular system maintenance checks, software updates, and 24/7 technical support to ensure the system’s continuous optimal performance.

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