About Us

Xtag Medical is a trusted NHS supplier with over 20 years experience working in partnership with NHS Trusts.  We’re widely known as the UK’s leading provider of baby tagging security systems, safeguarding over 300,000 new-borns in over 65 NHS Trusts annually.

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Xtag Medical Office Building
Trusted by 100+ NHS Trusts, Health Boards & Industry-Leaders
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Regulatory, Safety and Compliance

Compliance

Our products comply with CE, UKCA and FCC safety standards in the UK, Europe and US.

ISO Certifications

We’re ISO certified: 9001, 14001, 27001 and 45001.

Safe Contractors

Our installation team are certified Safe Contractors and comply with the highest level of safety standards.

UK-Manufactured

Our products are made to the highest quality standards by our in-house manufacturing team.

Our Values

At Xtag Medical, Our approach is rooted in ethical principles, ensuring that our solutions not only meet but exceed industry standards. We prioritise innovation, education, and customer care, continuously improving our technologies, investing in education to empower healthcare professionals, and advocate best practices for healthcare security.

Ethical Standards

We operate with the highest level of integrity, ensuring that our products and services adhere to stringent ethical guidelines. Our commitment to ethical principles guarantees that:

  • Our solutions are safe, reliable, and effective.
  • We maintain transparency in our operations and communications.
  • We foster trust and confidence among our clients and partners.

Innovation

Innovation is at the heart of Xtag Medical. We are constantly seeking new ways to enhance our technologies and deliver state-of-the-art solutions for infant security. Our focus on innovation means:

  • Developing cutting-edge products that set new benchmarks in the industry.
  • Leveraging the latest advancements in technology to improve safety and efficiency.
  • Continuously refining our solutions based on feedback and emerging needs.

Education

Empowering healthcare professionals through education is a core value at Xtag Medical. We believe that informed and well-trained staff are crucial to maintaining the highest standards of infant security. Our commitment to education includes:

  • Offering comprehensive training programs and resources.
  • Providing access to up-to-date information on best practices and industry trends.
  • Supporting ongoing professional development for healthcare teams.

Customer Service

We prioritise the needs and satisfaction of our customers, ensuring that they receive exceptional 24/7 support and service. Our dedication to customer care encompasses:

  • Providing responsive and reliable technical support.
  • Offering personalised assistance to address unique challenges and requirements.
  • Building long-term relationships with our customers across the UK and worldwide.
Xtag Medical Training
"The system is very easy to use and is welcomed by parents and families. The trainers are very helpful and kind. It's also great to know that there is a 24/7 helpline which anyone can access."

Director of Midwifery

NHS Dumfries & Galloway, Scotland

Liverpool Women's Hospital Entrance
"Xtag have given us a comprehensive and robust service that ensures the best client experience. The dedication and passion shown by Xtag Medical has been exemplary. Special mention should be made of their problem-solving ability when moulding the most effective solution to a tricky hospital design."

Safeguarding Manager

Liverpool Women's NHS Foundation Trust

Xtag Medical Installation
"Xtag Medical have been fantastic from the minute we chose them at tender, to installation and training staff. They attended meetings and communicated very well with clinical, security, estates and IT teams"

Director of Security

Sheffield Teaching Hospitals NHS Foundation Trust

Xtag Medical Customer Photo
"This is a really exciting time for us. The changes to our maternity and neonatal service will help us to deliver the best possible care and develop services which are truly fit for the future and better serve the population of Cwm Taf."

Director of Midwifery

Prince Charles Merthyr Tydfil, Wales

FAQ's

We’re here to help.

Our expert team make the process of implementing a new technology system as simple as possible for you and your colleagues. Get in touch if you have any questions or read our FAQs.
Contact Support
What do I need for a project quote?
To receive a quote, you will need to send your hospital floor plans to our sales department. You can request floor plans from your hospital Estates and Facilities department. Our technicians will detail all the ward areas to be covered, equipment requirements and installation costs.
How much will the system cost?
The cost of the system depends on various factors, including the size of the hospital, building infrastructure and integration requirements. We provide a detailed cost quotation after receiving the hospital's floor plans.
How will the system be installed?
Xtag Medical engineers will install the system quietly and without needing access to private medical rooms. Installations take between 4-12 weeks. On request, we can work with a trusted third-party contractor to conduct the installation.
What support services do you provide?
Xtag Medical are renowned for exceptional customer care. Our UK-based technicians provide comprehensive training and resources, and provide 24/7 telephone support all year round. Learn more about our Support Services.
How are the systems maintained?
Xtag Medical provide comprehensive maintenance packages with annual inspections, daily remote monitoring, software upgrades and emergency call outs.

Get Started, today.

Get a Quote

Request a bespoke quotation for your hospital/Trust.

Book a Demo

See the system in action with a live demo in your hospital.

Talk to Support

Speak to one of our UK-based support technicians.
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Phone

+44 (0) 333 340 2390

Email

info@xtag.co.uk
Copyright © 2024 Active Tagging Limited
Xtag Medical and associated brands are part of Active Tagging Limited. Registered in England. Registration No. 6071636. VAT No. 902605849.
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