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University College London Hospitals NHS Foundation Trust

University College London Hospitals NHS Foundation Trust

Customer Stories
University College London Hospitals NHS Foundation Trust

Client

University College London Hospitals NHS Foundation Trust

Location

London, England

Maintenance Package

Platinum

Births Per Annum

7,500+
The University College Hospitals London NHS Foundation Trust selected Xtag Medical to enhance the security of the Elizabeth Garrett Anderson Wing in the University College Hospital. With a focus on ensuring the safety and security of new-borns and providing peace of mind to families and staff, the Trust selected Xtag Medical to design, manufacture, and install a baby tagging security system.

Client Background

University College Hospitals London NHS Foundation Trust is a leading healthcare provider in central London, known for its commitment to excellence in patient care. The University College Hospital, particularly its Elizabeth Garrett Anderson Wing, is a premier facility dedicated to women's healthcare, including maternity services. The Trust’s commitment to patient safety and security necessitated a cutting-edge solution to safeguard new-borns within their care.

The Challenge

The Trust faced several key challenges in securing their maternity unit:

  • Implementing a robust and reliable security system to manage an average of 7,500 births per annum.
  • Ensuring seamless integration with the existing infrastructure of the Elizabeth Garrett Anderson Wing.
  • Minimising disruption to hospital operations during installation and use.
  • Providing continuous support and maintenance to ensure system reliability and effectiveness.

Xtag have been fantastic from the minute we chose them at tender, to installation and training staff. They attended meetings and communicated very well with clinical, security, estates and IT teams. Their work was to a high standard and they were almost invisible in the clinical area. I would recommend them to other hospitals.

Midwife Matron
University College London Hospitals NHS Foundation Trust

The Solution

Xtag Medical provided a bespoke baby tagging security solution tailored to the specific needs of University College London Hospitals NHS Foundation Trust. The solution included:

  • Real-time location tracking and continuous monitoring of infant security within the hospital.
  • Equipping the hospital with Central Monitoring Stations for management and clinical staff to monitor new-borns and be alerted to security risks.
  • Ensuring the seamless integration with the building infrastructure, layout and existing security technology in the hospitals.
  • Installing the system quickly and efficiently without requiring access to private medical rooms or clinical areas.
  • Providing comprehensive support, including regular system maintenance checks, software updates, and 24/7 technical support to ensure the system’s continuous optimal performance.

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