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Infant Protection System for Hospitals
Infant Protection

Infant Protection System for Hospitals

Provides peace of mind for parents and caregivers by preventing infant abduction and ensuring every baby is paired with the correct mother.

Infant Protection System for Hospitals
Trusted by 100+ NHS Trusts, Health Boards & Industry-Leaders
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Your Trusted Partner in Infant Protection

Xtag Medical is a trusted NHS supplier with over 20 years experience working in partnership with NHS Trusts and hospitals worldwide.

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Industry-Leading Security

The XTAG® Infant Protection System offers industry-leading security to protect against the risk of stranger and family abduction, and preventing mother/baby mismatching. Safeguarding over 300,000 infants annually in hospitals across the world, our award-winning infant security solution offers peace of mind for patients, families and staff.

Alarms and Alerts

Our Infant Protection Solution is a a Real-Time Locating System (RTLS) which provides an automated response to abduction attempts as they take place in real-time. The system has 5 primary alarm and alert functions:

Alarm Type Description Event
Exit Alarm Occurs when a tagged infant approaches an open exit (typically within 1-2 metres of the exit point). Triggers a ward-wide alarm and a visual alert notification is displayed on the Touchscreen Client.
Tamper Alarm Occurs when the ankle strap of a baby tag has been cut without the infant being discharged. Triggers a ward-wide alarm, all exits lockdown, and a visual alert notification is displayed on the Touchscreen Client.
Tag Off Alarm Occurs when a baby tag has been removed without cutting the strap. Triggers a ward-wide alarm, all exits lockdown, and a visual alert notification is displayed on the Touchscreen Client.
Lost Signal Alarm Occurs when a baby tag has not bee seen by the system for a 2+ seconds. This function exists to provide protection in the rare instance an abductor attempts to disguise the radio-frequency transmission and deter the system. Triggers a ward-wide alarm, all exits lockdown, and a visual alert notification is displayed on the Touchscreen Client.
Loiter Alert Occurs when a tagged infant approaches a closed exit (typically within 1-2 metres). Triggers a local exit lockdown, forcing the exit to remain closed until the infant is within a safe distance from the exit point, and a visual alert notification is displayed on the Touchscreen Client.
Wrong Pairing Alarm Occurs when a tagged infant is paired with the wrong mother. Mother Tag flashes red 5 times, an audible alarm is triggered and a visual alert notification is displayed on the Touchscreen Client.

Baby-Friendly Tags

Xtag Medical's Baby Tags are small, light and hypoallergenic, providing a comfortable fit for babies while ensuring their safety.

  • Extremely small, lightweight and hypoallergenic
  • Intelligent security tag with skin-sensing technology
  • Long battery of up to 5-years with no need to charge
  • Water-resistant so there is no need to remove the tag for bathing
  • Easy to fit anti-tamper, hypoallergenic strap

Touchscreen Client/Central Monitoring System (CMS)

Touchscreen Clients are placed at nurse stations and reception areas, enabling clinical staff to monitor the location and safety status of tagged patients throughout the day. The Client will display an alert notification when a patient's safety is at risk, alerting clinical staff to the situation.

  • User-friendly touchscreen monitors
  • View location and safety status of patients in real-time
  • View and manage alarms and alerts
  • Effortlessly discharge and transfer patients between wards
  • Comprehensive analytics and audit logs for compliance and record-keeping

Why Choose Xtag Medical?

Xtag Medical have over 20 years of experience manufacturing, supplying and installing technology systems for the NHS and hospitals worldwide.

About Us
24/7 UK-Based Support
Our UK-based team are available 24/7, all year round to provide Technical Support. We also offer comprehensive maintenance packages to ensure optimal system health and uptime.
Comprehensive Training
We provide extensive Training Services and resources to ensure that hospital staff are well-prepared to manage and utilise our systems effectively. Including in-person training sessions, training guides and ongoing training support.
Hassle-free Installation
Our professional in-house installation team install the system quietly, with minimal impact and without access to private medical rooms, ensuring minimal disruption for clinical staff.
UK-Manufactured
As a UK-based company, we design, manufacture and support our systems in-house. This ensures the highest quality standards and quick access to consumables (1-2 day delivery for NHS customers).
Accredited Supplier
We are certified Safe Contractors and are accredited to the highest quality standards for safety, sustainability and security. We’re ISO certified: 9001, 14001, 27001 and 45001.
CQC Compliant
Our systems are welcomed and often recommended by external regulators such as the Care Quality Commission (CQC) as they strengthen security and operational efficiency.
Award-Winning Innovation
Our systems have won multiple awards in innovation, security and manufacturing excellence. Including the Corporate Live Wire Innovation and Excellence Award in Child Safety.
FAQ's

We’re here to help.

Our expert team make the process of implementing a new technology system as simple as possible for you and your colleagues. Get in touch if you have any questions or read our FAQs.
What do I need for a project quote?
To receive a quote, you will need to send your hospital floor plans to our sales department. You can request floor plans from your hospital Estates and Facilities department. Our technicians will detail all the ward areas to be covered, equipment requirements and installation costs.
How much will the system cost?
The cost of the system depends on various factors, including the size of the hospital, building infrastructure and integration requirements. We provide a detailed cost quotation after receiving the hospital's floor plans.
How will the system be installed?
Xtag Medical engineers will install the system quietly and without needing access to private medical rooms. Installations take between 4-12 weeks. On request, we can work with a trusted third-party contractor to conduct the installation.
What support services do you provide?
Xtag Medical are renowned for exceptional customer care. Our UK-based technicians provide comprehensive training and resources, and provide 24/7 telephone support all year round. Learn more about our Support Services.
How are the systems maintained?
Xtag Medical provide comprehensive maintenance packages with annual inspections, daily remote monitoring, software upgrades and emergency call outs.

The difference between Active and Passive RF (Radio Frequency)

Choosing the right technology is essential in order to provide the highest level of infant security. Xtag Medical's Active RF technology offers real-time monitoring over long distances and provides an automated response to abduction attempts which is essential when it comes to the protection of new-borns.
Active RF
Passive RF
Real-time Tracking
Yes
No
Data Tramsmission
Advanced
Limited
Range
Long Range
Short Range
Signal Strength
Reliable
Unreliable
CQC Compliant
Tick Icon
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System Analytics and Audit Reports

Our systems automatically generate data reports which can be viewed on our Touchscreen Clients or sent to you on a daily, weekly or monthly basis for your evaluation.

  • Monitor the type of alarm events occurring in your hospital over a set period of time.
  • Monitor the number of tagged babies/assets to ensure staff are using the system correctly.
  • Check which staff members have used the system and the number of users and administrators.
Analytics Dashboard

Comprehensive Maintenance Packages

Our maintenance packages are tailored to meet the unique needs of your healthcare facility, ensuring the longevity, performance and efficiency of your Xtag Medical system.

  • Bi-annual service visits to perform detailed system checks and optimisations.
  • Regular software updates to ensure your systems are equipped with the latest features.
  • Access to our 24/7 technical support team for prompt assistance with any questions or issues.
Xtag Medical Maintenance Engineer
Xtag Medical Training
"The system is very easy to use and is welcomed by parents and families. The trainers are very helpful and kind. It's also great to know that there is a 24/7 helpline which anyone can access."

Director of Midwifery

NHS Dumfries & Galloway, Scotland

Liverpool Women's Hospital Entrance
"Xtag have given us a comprehensive and robust service that ensures the best client experience. The dedication and passion shown by Xtag Medical has been exemplary. Special mention should be made of their problem-solving ability when moulding the most effective solution to a tricky hospital design."

Safeguarding Manager

Liverpool Women's NHS Foundation Trust

Xtag Medical Installation
"Xtag Medical have been fantastic from the minute we chose them at tender, to installation and training staff. They attended meetings and communicated very well with clinical, security, estates and IT teams"

Director of Security

Sheffield Teaching Hospitals NHS Foundation Trust

Xtag Medical Customer Photo
"This is a really exciting time for us. The changes to our maternity and neonatal service will help us to deliver the best possible care and develop services which are truly fit for the future and better serve the population of Cwm Taf."

Director of Midwifery

Prince Charles Merthyr Tydfil, Wales

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